Smoke Odour Removal Service - FAQs

1. What is included in the Smoke Odour Removal service?

Our Smoke Odour Removal service provides a comprehensive cleaning and deodorising process to completely eliminate smoke odours from your vehicle's interior. This includes deep cleaning of all surfaces, the application of specialised odour neutralisers, and an ozone treatment to ensure that all traces of smoke smell are effectively removed, leaving your car smelling fresh and clean.

2. How does the smoke odour removal process work?

The process begins with a thorough deep cleaning of your vehicle's interior to remove any residues that contribute to the odour. We then apply specialised odour neutralisers to target and neutralise smoke particles. Finally, we use an ozone generator to eliminate any remaining smoke particles deeply embedded in the fabrics and surfaces of your vehicle. This multi-step approach ensures that the odour is fully neutralised at its source.

3. How long does the smoke odour removal process take?

The time required for smoke odour removal depends on the severity of the odour and the size of the vehicle. Generally, the process can take between 1.5 to 2.5 days. This time frame includes the initial cleaning, the application of odour neutralisers, and the duration of the ozone treatment to ensure complete odour removal.

4. Will the smoke odour come back after the treatment?

Our smoke odour removal process is designed to eliminate the odour at its source. However, if your vehicle is exposed to smoke again, the odour may return. To maintain a fresh-smelling interior, we recommend regular cleaning and avoiding exposure to smoke in the vehicle.

5. Is the smoke odour removal process safe for my vehicle?

Yes, our smoke odour removal process is entirely safe for your vehicle's interior. We use non-toxic, environmentally friendly products that are safe for both your vehicle and its occupants. The ozone treatment is also safe when performed correctly by our trained professionals, ensuring your vehicle is odour-free without any risk.

6. Can you guarantee complete removal of the smoke odour?

While we use the most effective methods available and have a high success rate, we cannot guarantee complete removal in every case. The success of odour removal depends on factors such as the duration and intensity of smoke exposure. However, we strive to achieve the best possible results for every vehicle and will work diligently to minimise or eliminate the odour.

7. Will my car smell like chemicals after the treatment?

No, our goal is to leave your vehicle smelling fresh and clean without any chemical odours. The products we use are designed to neutralise odours without leaving behind a strong chemical smell, ensuring your car has a pleasant, natural fragrance after treatment.

8. Do you need to remove any parts of the vehicle during the process?

In most cases, we do not need to remove any parts of the vehicle during the smoke odour removal process. Our advanced tools and techniques are designed to reach all areas of the interior effectively. However, in severe cases, additional steps may be necessary to ensure complete odour removal.

9. How do I prepare my vehicle for the smoke odour removal service?

To prepare your vehicle for the smoke odour removal service, please remove all personal items and any rubbish from the interior. This allows our team to focus on the cleaning and deodorising process without obstructions. If you have any specific concerns or areas you want us to pay extra attention to, please inform us beforehand.

10. Can you perform the smoke odour removal service at my location?

Unfortunately, we cannot perform smoke odour removal at your home or office location. The process requires the vehicle to be dropped off at our facility so we can provide adequate time for the odour to be completely eliminated and for the ozone to dissipate before the vehicle is returned to you.

11. What areas do you service for smoke odour removal?

We service the Macarthur region and surrounding areas, including the City of Campbelltown, Camden Council, and Wollondilly Shire. If you are located outside these areas, please contact us to discuss possible accommodations or alternative arrangements.

12. How do I schedule a smoke odour removal service?

Scheduling your smoke odour removal service is easy! Simply contact us directly by phone or through our website, and we will arrange a convenient time for you to drop off your vehicle at our facility.

13. Can you provide a quote before starting the service?

Yes, we can provide an estimate based on the size, condition, and type of your vehicle. For a more accurate quote, please contact us with details about your vehicle and any specific concerns you have. This helps us tailor our services to your needs and ensure transparency in pricing.